Shipping With Care

At Got Talent Custom Food Truck, we understand that getting your custom food truck or trailer to you is just as important as building it. That’s why we take great care in our shipping process to ensure your mobile kitchen arrives safely and on time.

Personalized Attention: Our shipping team treats every order like it’s their own. From the moment your build is complete, we coordinate the logistics to make sure everything goes smoothly. We keep you informed every step of the way, so you know exactly when to expect your truck.

Nationwide and Beyond: Whether you’re just down the road or across the country, we’ve got you covered. We ship not only throughout the USA but also internationally, ensuring that no matter where you are, your culinary dreams can hit the road.

Safe and Secure Transport: We use trusted shipping partners and take extra precautions to protect your food truck during transport. Our goal is to deliver your mobile kitchen in pristine condition, ready for the exciting adventures ahead.

Timely Delivery: We know that timing is crucial in the food business. That’s why we work hard to stick to our delivery schedules, so you can start serving your delicious creations as soon as possible.

Your Satisfaction Matters: Ultimately, your satisfaction is our priority. We’re here to answer any questions you have about the shipping process and to ensure that your experience with us is a positive one.

With Got Talent Custom Food Truck, you can rest assured that your custom build will be handled with care, arriving ready for you to create unforgettable culinary experiences on the road. Let’s get your journey started!

Our Return Policy

At Got Talent Custom Food Truck, we want you to be completely satisfied with your investment in a custom food truck or trailer. We understand that sometimes things don’t go as planned, and that’s why we’ve created a return policy that reflects our commitment to your happiness.

Open Communication: We believe in transparent communication. If you have any concerns or issues with your order, please reach out to us. Our friendly team is here to listen, understand, and help find the best solution for you.

Flexible Returns: If you find that your food truck or trailer doesn’t meet your expectations, we offer a flexible return process. We want to make it easy for you to navigate any challenges, ensuring you feel supported every step of the way.

Quality Assurance: We take pride in our craftsmanship, but we also know that sometimes unforeseen issues can arise. If there’s a defect or problem with your order, we’ll work quickly to address it and make it right.

Your Satisfaction is Our Priority: Our ultimate goal is your satisfaction. We want you to love your custom build and feel confident as you take it on the road. If you’re not happy, we’re not happy, and we’ll do everything we can to change that.

Return Eligibility:
You have 30 days from the date of delivery to request a return. We understand that sometimes things don’t work out, and we want to give you the time to evaluate your investment.

Condition of the Item:
To be eligible for a return, the food truck or trailer must be in its original condition. This means:

Unused and Unmodified: The vehicle should not have been used or altered in any way. If you’ve made modifications, please contact us to discuss your options.
Original Packaging: If possible, please return the item in its original packaging to ensure safe transit back to us.
Documentation: Include any original documentation, such as receipts or warranty information, to help us process your return smoothly.
Exceptions:
While we strive to accommodate all returns, certain items may be non-returnable, especially if they have been customized or personalized to your specifications. If you have questions about specific items, feel free to reach out to our team.

Process: To initiate a return, simply contact our customer support team. They’ll guide you through the process, answer any questions you have, and assist with shipping arrangements.

At Got Talent Custom Food Truck, we’re not just building food trucks; we’re building relationships. Your trust means the world to us, and we’re here to ensure that you have a positive experience from start to finish. If you ever need to discuss a return, don’t hesitate to reach out. We’re here for you!